You can view each Service Addendum at the URLs shown below:

• On-Demand Delivery Addendum
  https://intodash.com/legal/document/on-demand-delivery-addendum

1. Introduction

Please review these Terms of Service carefully. By using the Service (as defined herein), you confirm that you have read, understood, and agree to these terms. These Terms of Service, along with the IntoDash Policies (as defined), constitute a legally binding agreement (“Agreement”) between you and IntoDash. This Agreement governs your use of the services provided by IntoDash. If you do not agree to these Terms, please refrain from using the Service.

IntoDash reserves the right to modify the terms of this Agreement at any time. Amendments will become effective upon posting. It is your responsibility to regularly review the Terms of Service. Your continued use of the Service after any amendments, regardless of whether you have reviewed them, constitutes your acceptance of the changes.

Each service offered by IntoDash has its own terms and conditions, which are detailed in the Addendum. These service-specific terms apply in addition to these general Terms.

2. License Grant and Restrictions

• 2.1. License to Use

  IntoDash grants you a revocable, non-exclusive, and limited license to access and use the platform and its associated services in accordance with these Terms. This license is granted solely for your personal or business use in connection with the Service provided by IntoDash. You may not use the platform for any illegal or unauthorized purpose and agree to comply with all applicable laws and regulations while using the Service.

• 2.2. Restrictions on Use

  In connection with your access and use of the platform, you are strictly prohibited from engaging in the following activities:

  • a) Reproduction and Distribution: You may not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, or transmit any proprietary content from the platform without prior written consent from IntoDash. This includes any text, images, graphics, or software made available through the platform.

  • b) Removal of Notices: You must not remove, alter, or obscure any copyright, trademark, or other proprietary rights notices on or in the platform or any content accessed through the Service. Such notices inform you of the ownership and protection of the intellectual property rights associated with the content, and you are required to respect these rights.

  • c) Circumventing Security Measures: You are prohibited from circumventing, disabling, or otherwise interfering with any security-related features of the platform, including features that prevent or restrict the use or copying of content or that enforce limitations on the use of the platform.

  • d) Use of Automated Systems: You may not use any automated systems, including but not limited to robots, spiders, or offline readers, to access the platform in a manner that sends more request messages to the IntoDash servers than a human can reasonably produce in the same period of time.

  • e) Interference with Service: You must not engage in any conduct that restricts or inhibits anyone's use or enjoyment of the platform or that may harm IntoDash or users of the platform, or expose them to liability.

Violating any of these restrictions may result in the immediate termination of your license to use the platform and could lead to legal action by IntoDash. We reserve the right to monitor compliance with these restrictions and to take appropriate action in the event of a violation.

3. User Ratings and Feedback

• 3.1 Ratings

  Consumers and Partners have the ability to rate each other on the platform based on their experiences. These ratings serve as a measure of performance, quality, and overall satisfaction. IntoDash reserves the right to review these ratings and feedback to evaluate interactions and behaviors on the platform.

• 3.2 Use of Ratings

  IntoDash may utilize the ratings and feedback collected to assess the behavior of both Consumers and Partners. This assessment helps maintain a high standard of service and fosters a positive environment within the platform. Based on this evaluation, IntoDash may take appropriate actions, which can include, but are not limited to:

  • a) Monitoring Behavior: Continuously monitoring the ratings and feedback to identify patterns of behavior that may violate the Terms of Service.

  • b) Suspension of Access: Taking necessary actions to suspend or restrict access to the platform for those who consistently receive negative ratings or engage in behavior deemed unacceptable.

  • c) Encouraging Improvement: Providing feedback and suggestions to improve service quality based on the ratings received, thereby fostering a culture of accountability and excellence.

• 3.3 Responsibility for Ratings

  All parties participating in the rating system are encouraged to provide honest and constructive feedback. IntoDash does not endorse or verify the accuracy of the ratings submitted and is not responsible for any consequences that may arise from the feedback provided by users. Any false or misleading ratings may be subject to investigation and could result in action taken by IntoDash.

• 3.4 Confidentiality and Anonymity

  While ratings and feedback will be publicly displayed on the platform, the identities of those providing feedback may be kept confidential at IntoDash’s discretion. Users are encouraged to express their opinions candidly but should avoid including personal information that could compromise privacy.

4. Complaints and Dispute Resolution

• 4.1 Resolution of Complaints

  Any complaints or concerns arising between Consumers and Partners should be addressed directly between the parties involved. Effective communication is encouraged to resolve any issues amicably. If the matter remains unresolved after direct discussions, please contact IntoDash’s Help Center for further assistance. Our team will work to facilitate a resolution and provide support where necessary.

• 4.2 Arbitration

  In the event of any disputes related to the Service, both parties agree to settle the matter through binding arbitration. This process is intended to provide a fair and efficient resolution. However, disputes seeking injunctive relief for intellectual property infringement may be brought in a court of law. By agreeing to arbitration, you waive your right to participate in a class action lawsuit or to have disputes resolved by a jury.

• 4.3 Governing Law and Jurisdiction

  These Terms shall be governed by and construed in accordance with the laws of the jurisdiction where IntoDash is incorporated, without regard to its conflict of law principles. Any legal action or proceeding arising under these Terms shall be brought exclusively in the courts located in that jurisdiction, and you hereby consent to the personal jurisdiction and venue of such courts.

• 4.4 Notice of Dispute

  Before initiating any arbitration or legal action, the party intending to file a dispute must provide written notice to the other party, detailing the nature of the dispute and the requested relief. This notice shall be sent via certified mail or electronic means. The parties agree to make reasonable efforts to resolve the dispute amicably before proceeding to arbitration or litigation.

• 4.5 Severability

  If any provision of this section is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect. The invalid or unenforceable provision shall be deemed modified to the extent necessary to make it valid and enforceable.

5. Fees, Charges, and Payments

• 5.1 Payment Obligations

  You agree to pay all applicable charges or fees associated with orders placed through the platform. These charges will be clearly displayed at checkout prior to finalizing the transaction. By confirming your order, you acknowledge your obligation to pay these amounts in full. It is your responsibility to ensure that your payment information is accurate and that sufficient funds are available to cover the total cost of your order.

• 5.2 Partner Payments

  If you are a Partner utilizing IntoDash’s platform services, you may be subject to fees for accessing various features and functionalities. All payments made by customers for their orders will be processed and subsequently remitted to you after deducting any applicable fees or charges imposed by IntoDash. The specific fees charged will be communicated to you clearly and transparently prior to payment processing, ensuring that you are aware of any deductions from your earnings.

• 5.3 Changes in Pricing

  Fees associated with orders are subject to change until the moment an order is confirmed. If a pricing error occurs, you will be notified promptly. In such cases, you will have the option to confirm your order at the corrected price or to cancel the order and request a full refund. IntoDash reserves the right to correct any pricing errors at any time and to provide clear communication regarding any changes to ensure you are informed.

• 5.4 Payment Method Restrictions

  IntoDash may implement temporary holds on your payment methods to account for estimated charges in certain situations. These holds are a standard practice to verify that sufficient funds are available for processing your transaction. The amount placed on hold may vary based on the estimated total of your order, and these holds will be released once the transaction is finalized or canceled. It is important to note that these holds do not constitute a charge but are a means of securing funds for your upcoming purchase.

6. Taxes

• 6.1 Tax Compliance

  This Agreement is subject to all applicable taxes, fees, and costs as mandated by local, state, and federal laws. It is your responsibility to comply with any tax obligations that arise from your use of the platform or from any payments you receive. If you are a Partner, you are specifically responsible for all tax obligations related to the sums you receive through IntoDash. This includes, but is not limited to, income tax, sales tax, value-added tax (VAT), and any other relevant taxes or charges.

• 6.2 Withholding Taxes

  Depending on your location and applicable laws, IntoDash may be required to withhold taxes from payments made to you. If applicable, the withheld amount will be deducted from your payments, and you will receive a tax withholding statement for your records. It is your responsibility to ensure that you are compliant with any withholding requirements and to seek advice from tax professionals if needed.

• 6.3 Reporting Obligations

  You are responsible for reporting and paying any taxes owed to the appropriate tax authorities. IntoDash will not be liable for any tax obligations arising from your transactions on the platform, and it is recommended that you keep detailed records of all transactions for tax reporting purposes.

• 6.4 Changes in Tax Regulations

  Tax laws and regulations are subject to change, and it is your responsibility to stay informed about any changes that may impact your tax obligations. IntoDash will not be liable for any changes in tax regulations or for any penalties or interest that may arise from your failure to comply with tax obligations.

7. Third-Party Services

• 7.1 Links and Integrations

  IntoDash may provide links to third-party services, such as payment processors or mapping applications. These services operate independently of IntoDash, and we do not assume any responsibility for their content, functionality, or reliability.

• 7.2 Risk and Responsibility

  Your use of third-party services is at your own risk. IntoDash shall not be liable for any damages or losses arising from interactions with these external services.

• 7.3 Partnerships

  From time to time, IntoDash may collaborate with third parties to offer promotions or special services. Participation in these promotions is voluntary, and IntoDash is not responsible for any terms, conditions, or liabilities associated with third-party services.

• 7.4 Modifications to Third-Party Services

  IntoDash reserves the right to modify, update, or discontinue links to third-party services at any time and without prior notice.

8. Confidentiality

• 8.1 Confidential Information

  You agree to keep any proprietary information disclosed by IntoDash confidential and to use such information solely for the purposes intended within the platform. This includes, but is not limited to, business strategies, operational procedures, customer data, financial information, and any other sensitive information that is not publicly available.

• 8.2 Obligations of Confidentiality

  You shall take reasonable steps to protect the confidentiality of the proprietary information and shall not disclose it to any third parties without the express written consent of IntoDash, except where disclosure is required by law or is permitted under this Agreement. If you are compelled by law to disclose any confidential information, you must provide prompt written notice to IntoDash to allow it an opportunity to seek a protective order or other appropriate remedy.

• 8.3 Use of Confidential Information

  You may only use the confidential information for the purposes of fulfilling your obligations under this Agreement and using the platform. Any other use, including for competitive advantage or personal gain, is strictly prohibited. You agree to limit access to confidential information to those who need to know it in order to perform their responsibilities related to the platform, and you will ensure that those individuals are bound by confidentiality obligations similar to those in this Agreement.

• 8.4 Return or Destruction of Confidential Information

  Upon termination of this Agreement or upon request from IntoDash, you shall promptly return or destroy all copies of confidential information in your possession or control. This includes any materials, documents, or electronic files containing proprietary information.

• 8.5 Survival of Obligations

  Your obligations under this section shall survive the termination of this Agreement and remain in effect indefinitely, ensuring the continued protection of IntoDash’s confidential information.

9. Data Privacy and Protection

• 9.1 Personal Data Use

  IntoDash collects and processes your personal data in accordance with its Privacy Policy, which is incorporated into this Agreement by reference. This Privacy Policy outlines how your data is collected, used, stored, and shared. By using the platform, you acknowledge that you have read and understood the Privacy Policy and consent to the practices described therein.

• 9.2 Data Access and Usage

  You agree to use any personal data obtained through the platform solely for the purposes for which it was provided. Unauthorized use of personal data, including but not limited to sharing with third parties, selling, or using it for marketing purposes without explicit consent, is strictly prohibited. You are responsible for ensuring that any access to personal data complies with all applicable data protection laws and regulations.

• 9.3 Security Measures

  You must implement appropriate security measures to protect any personal data you handle from unauthorized access, disclosure, or misuse. This includes safeguarding data against unauthorized physical access, ensuring that digital data is encrypted when necessary, and using secure methods for data transmission.

• 9.4 Data Breach Notification

  In the event of a data breach involving personal data, you must notify IntoDash immediately. Timely reporting is crucial to mitigate any potential harm and to comply with legal obligations regarding data breach notifications.

• 9.5 Rights of Data Subjects

  You acknowledge that individuals whose personal data you handle have certain rights under applicable data protection laws, including the right to access their data, rectify inaccuracies, and request deletion. You agree to respect these rights and assist IntoDash in fulfilling any requests from individuals regarding their personal data as necessary.

• 9.6 Data Retention

  You must not retain personal data for longer than necessary to fulfill the purposes for which it was collected. Upon the expiration of the retention period or upon request from IntoDash, you shall securely delete or return all personal data in your possession.

10. Indemnification

• 10.1 Coverage

  You agree to indemnify, defend, and hold harmless IntoDash, its affiliates, officers, directors, employees, and agents from and against any and all claims, damages, losses, liabilities, costs, or expenses (including reasonable attorney fees) arising out of or in connection with your use of the Service. This indemnification obligation extends to, but is not limited to, claims related to:

  • a) Your breach of these Terms or any other agreements you have entered into with IntoDash.

  • b) Your violation of any applicable laws, regulations, or third-party rights, including intellectual property rights and privacy rights.

  • c) Your use of the platform in a manner that is negligent, unlawful, or otherwise improper.

  • d) Any interactions you have with other users or third parties that arise from your use of the platform.

• 10.2 Notification of Claims

  IntoDash shall promptly notify you in writing of any claim for which it seeks indemnification under this section. You shall have the right to assume the defense of such claim with legal counsel of your choice, provided that IntoDash retains the right to participate in such defense at its own expense. You shall not settle any claim without the prior written consent of IntoDash, which shall not be unreasonably withheld.

• 10.3 Survival of Obligations

  Your obligations under this indemnification section shall survive the termination of this Agreement and shall remain in effect even after your access to the Service has been terminated.

11. Disclaimer of Warranties

• 11.1 Platform Availability

  The Service is provided on an 'as-is' and 'as-available' basis, without any warranties of any kind, either express or implied. IntoDash does not guarantee the reliability, availability, accuracy, or completeness of the platform or its content. You acknowledge that:

  • a) The platform may experience interruptions, downtime, or errors, and IntoDash does not warrant that it will be continuously available or free from defects.

  • b) Any reliance on the information and functionality provided through the platform is at your own risk. You should not rely solely on any content or information available through the Service for making decisions.

  • c) IntoDash is not responsible for any loss of data, including but not limited to personal data, that may occur as a result of using the platform.

• 11.2 Partner Solutions

  IntoDash disclaims all responsibility for any solutions, products, or services offered by third-party Partners. You understand and agree that:

  • a) Any interactions, transactions, or agreements you engage in with Partners are solely between you and the Partner. IntoDash is not a party to these agreements and does not have any control over the actions or conduct of any Partners.

  • b) You assume all risks associated with the use of Partner-provided solutions, including any issues related to the quality, safety, legality, or efficacy of such products or services.

  • c) IntoDash does not warrant or guarantee the performance or reliability of any Partner solutions, and you are encouraged to conduct your own research and due diligence before engaging with any third-party products or services.

12. Internet and Platform Delays

• 12.1 Connectivity Issues

  The Service may be subject to delays, disruptions, or other issues caused by internet connectivity problems or other technical challenges beyond the control of IntoDash. You acknowledge and agree that:

  • a) No Liability for Delays: IntoDash shall not be held liable for any damages, losses, or inconveniences that arise from such connectivity issues or delays in accessing the platform. This includes any interruptions in service, data loss, or impacts on your ability to engage with the Service.

  • b) Impact of Internet Conditions: The performance of the platform is dependent on various factors, including but not limited to your internet service provider, network conditions, and the configuration of your device. As a result, you may experience varying levels of service quality based on these external factors.

  • c) Responsibility for Connectivity: You are responsible for ensuring that your internet connection is stable and reliable while using the Service. It is recommended that you maintain appropriate internet connectivity and device compatibility to optimize your experience with the platform.

  • d) Mitigation of Issues: While IntoDash strives to maintain a high level of service availability, it does not guarantee uninterrupted access to the platform. You agree to report any connectivity issues to IntoDash’s support team for potential troubleshooting, though IntoDash does not guarantee resolution of such issues.

13. Insurance

• 13.1 Coverage Limits

  IntoDash is not responsible for any personal belongings, property, or financial losses incurred during interactions with Partners or while using the Service. You acknowledge and agree that:

  • a) Liability Waiver: IntoDash disclaims any liability for loss or damage to your personal belongings that may occur during transactions or interactions facilitated through the platform. This includes, but is not limited to, losses resulting from theft, damage, or other incidents that may occur while using the Service.

  • b) Advice to Secure Belongings: Both you and Partners are strongly advised to take appropriate precautions to safeguard your personal belongings and property. This includes being vigilant about your surroundings and ensuring that your items are secure during any interactions.

  • c) No Insurance Coverage from IntoDash: IntoDash does not provide insurance coverage for personal belongings or losses incurred while using the Service. You are encouraged to consider obtaining your own insurance to protect against any potential losses during transactions or interactions with Partners.

  • d) Indemnification: You agree to indemnify and hold harmless IntoDash from any claims, damages, or expenses arising from losses related to your personal belongings or property during your use of the Service.

14. Notice

• 14.1 Communication

  IntoDash may send notices electronically through the platform, via email, SMS, or by registered mail to the address provided by you. It is your responsibility to ensure that your contact information is current and accurate to receive important communications.

15. Assignment

• 15.1 Transfer of Rights

  You may not assign or transfer this Agreement or any of your rights or obligations hereunder without the prior written consent of IntoDash. Any attempt to assign this Agreement without such consent shall be null and void.

• 15.2 Rights of IntoDash

  IntoDash reserves the right to assign, transfer, or delegate this Agreement, in whole or in part, at its discretion without your consent. Such assignment will not affect your rights under this Agreement.

• 15.3 Binding Effect

  This Agreement will bind and inure to the benefit of the parties and their respective successors and permitted assigns.

16. Relationship

• 16.1 Independent Entities

  These Terms do not create any agency, partnership, or joint venture between IntoDash, you, and any Partners. Each party operates as an independent entity, and nothing in this Agreement shall be construed to create a relationship of employer-employee, principal-agent, or similar relationships. Each party is solely responsible for its respective actions and obligations, and neither party has the authority to act on behalf of or bind the other in any manner.

17. Severability

• 17.1 Validity of Terms

  If any provision of these Terms is found to be unenforceable or invalid by a court of competent jurisdiction, the remaining provisions of these Terms shall remain valid and enforceable. The unenforceable or invalid provision will be modified to the extent necessary to make it enforceable and to reflect the original intent of the parties as closely as possible. This ensures that the integrity of the Agreement is preserved even if part of it is deemed unenforceable.

18. Waiver

• 18.1 Non-Waiver

  The failure of IntoDash to enforce any provision of these Terms shall not be construed as a waiver of that provision or any other provision. A waiver of any term or condition of these Terms in any instance shall not be deemed or construed as a waiver of that term or condition for the future or for any other instance. Any waiver must be in writing and signed by the party granting the waiver to be effective.

19. Entire Agreement

• 19.1 Scope

  These Terms constitute the complete and exclusive Agreement between you, any Partners, and IntoDash, superseding all prior agreements, understandings, and communications, whether written or oral, related to the subject matter herein. No modifications, amendments, or changes to these Terms shall be effective unless in writing and signed by both parties. This ensures that all parties are bound by the same understanding and agreement regarding their rights and obligations.

• 19.2 Choice of Law

  The Terms are governed by, and shall be construed in accordance with, the laws of the jurisdiction in which the relevant IntoDash Affiliate is incorporated, without giving effect to any conflict of law principles, except as may be otherwise provided in supplemental terms applicable to your region.